How to Run a Successful Loyalty Program for Chicken Restaurants
Quite important, according to statistics. It seems that loyal customers spend 67% more than new patrons – not to mention that returning customers are more cost-efficient…
4 Ways to Attract More Clients and Loyalty Program Members
Nowadays, getting more people interested in your business and loyalty program seems easier than ever – mostly due to the Internet. The keyword is “seems,” though, as it’s not always a walk in the park. In fact, attracting more customers can be quite difficult for certain types of businesses. That’s due to the extreme competition […]
Feature Released: Inbox & In-App Notifications
One of our most anticipated features has arrived: inbox. The new inbox feature allows for in-app notifications and messaging. It allows you to provide news and dynamic content directly to your app in virtually any design you want. The key is that any HTML can be used for the messages, meaning you have total control […]
Featured Release: SMS Notifications
With our latest release customers now have the ability to send SMS campaigns on the dashboard in 3 easy steps. 1. Create a customer group you want to send the campaign to. You can include/exclude customers who spent, visited, purchased, or registered during a certain time period to entice them to return. 2. In the content […]
9 Ways to Drive Customer Relationships Through Rewards
In a world of limitless options, it is imperative that you are able to get your customers coming back to your business. Whether you have a loyalty program or not, you need to build long-term relationships with your customers to ensure future growth. Losing Customers is Extremely Costly It costs five times more to acquire […]
Spoonity Loyalty & Maitre’d Point of Sale: “A Winning Combination”
We were recently featured in a fantastic blog post by Maitre’d Point of Sale (POS) to recognize the phenomenal results Spoonity delivered with the Bridgehead loyalty and quick pay system. The blog post starts by introducing the origins of Bridgehead. It goes on to talk about how Spoonity was brought in to address the shortcomings of Bridgehead’s existing paper punch card system:
One Year – 1.5 Million Transactions
One year and 1.5 million transactions through the Spoonity platform by Bridgehead Coffeehouse! This time last year we were spending sleepless nights ironing out the kinks of our brand new rewards and quick pay platform. Just one year later it’s proven to be a tremendous success with 65,000 members across 15 stores in Ottawa. That works […]
Our Very Own Virtual Machine Server
We’ve been busy adding new clients as quick as we can. Often with a new client comes a new point of sale system we need to support. The process for supporting a new POS involves installing a copy of the software on the lonely test computer in our office, a re-purposed quad core desktop computer. The problem is […]
One Million Transactions!
This week we crossed a major milestone in the company: one million transactions processed by Spoonity. This means that customers have used a Spoonity powered program to pay, earn points, redeem rewards, and reload over one million times. When we started Spoonity we set out to make it quick and easy for customers to participate […]
Introducing Passbook Integration for iPhone
We’re excited to launch a much requested feature for Spoonity-powered iPhone apps: Passbook integration. This new feature will make it even quicker and easier for iPhone-wielding customers to pay with their card balance & earn points for their purchases in store. Here’s a rundown of how this integration will work: Step 1: Getting Started […]
