Marketing Automation

Deepen your customer relationships with AI

Hyper-personalize your communications, automate your messaging and develop effective segmented campaigns to drive loyalty results with the power of Artificial Intelligence.

Group of friends sharing thanks to your loyalty program
Man smiling at his birthday greeting message - Marketing automation

Automate communications for transactions and events

Set up AI automated messages when customers make specific purchases. Or, create personalized communications for customer events like birthdays, such as rewarding them with a free burrito on their special day.

Man smiling at his birthday greeting message - Marketing automation

Hyper-personalize campaigns and boost ROI

 Leverage data from different segments to develop in-app and email campaigns targeting high-spenders, frequent visitors or any other group. Create customized promotions catered to the unique loyalty status of each customer.

Customer Dashboard from Spoonity website - Marketing automation to create segment

Spoonity’s segmenting is powered by machine learning and can include:

Tier Program Icon - Rewards programs
Loyalty level

Base offers and promotions according to customers’ loyalty status.

Drink and food icon - Marketing automation
Favorite product

Communicate deals on a particular product specifically to customers who love it!

Average spend

Set up a campaign according to average spend and raise customer purchases.

Cross sell

See which customers have high, medium or low levels of cross-selling and target campaigns accordingly.

Lapsed members

Get a snapshot of which loyalty members haven’t purchased anything in X number of days and run a reactivate campaign.

Potential

Set up a campaign according to average spend and raise customeUnderstand every customer’s true potential in your loyalty platform by knowing their maximum spend.r purchases.

Managed templates for easy and effective marketing

Create your own content library for all your customer messaging in the form of templates. Incorporating both static and dynamic content, you can personalize every communication by name, loyalty tier, point balance and more.

Group of friends sharing thanks to your loyalty program
background colors for spoonity
Campaign create it in Spoonity´s Dashboard

Market to your customers using multiple touchpoints

Promote your campaigns through different channels, including in-app, email and push notifications. Forecast your potential reach ahead of time and then manage your promotions in detail to monitor triggers, benefits and duration. Leverage Artificial Intelligence to increase open rates, read rates and sales.

Campaign create it in Spoonity´s Dashboard

Start automating your marketing today

Start automating your marketing today